Don’t forget that marketing is not about sending emails at all times and to the largest number of email addresses.
Marketing is communicating externally but also internally, at the right times, to targeted people and with a personalized message.
Our advisors can help you with your Upsell campaigns.
It's up to you to define your sending strategy, xPlan takes care of sending the right messages at the right time and in the customer's language. The creation of complex custom filters is recommended for any self-respecting center, the goal being to perfectly target your shipments.
With xPlan, you won't forget to send your satisfaction survey form to your customer. This is sent to him automatically after his departure. Analyzing the results is essential for improving the quality of your services.
Informing in real time about the availability of treatments in your hotel lobby, promoting your gift cards during check-in or your new beauty products on the self-service kiosks, all Upsell moments.
Imagine what Upsell can do for you: encourage you to spend more and keep your customers coming back more often.
Filling the agenda means more turnover and optimising the wage bill.
Do all your hotel guests know that you have a spa? Most of the time, the answer is no.
The bartender doesn't talk about treatments? No, because he has to sell his superb cocktails.
Our advisors can help you implement targeted strategies that are renowned for optimizing commercial communication.
In order to improve the quality and relevance of your services, you need to measure the satisfaction of your customers (don’t filter out complaining customers, they are useful for a realistic score)
Faites vous du bien, arrêtez d’hésiter, prendre xPlan c’est facile et vous donne une liberté inégalée. Unifions nos forces.